HELP & FAQs
Auraflow's waterless diffusers use advanced technology to disperse essential oils without water. Simply add your chosen essential oil or aroma concentrate to the diffuser, and experience instant fragrance diffusion.
Yes, Auraflow diffusers are compatible with a wide range of essential oils, but were designed to work best with our range of essential and aroma oils. Explore our curated selection of 12 essential oils and 6 aroma concentrates, or use your favorite brands - do not dilute with water etc.
The longevity of fragrances and oils depends on factors like room size and ventilation and the quality of the oils. When paired with our carefully created range, you can expect an average of up to 3 weeks per 15ml bottle, when used on the lowest setting with our waterless diffusers.
While Auraflow's own aroma concentrates are specifically designed for our diffusers, you can experiment with other high-quality concentrates. However, we recommend checking compatibility for optimal performance and to not dilute with water.
Cleaning is easy. Simply wipe the diffuser's surface with a soft, damp cloth.
A: Yes, our waterless diffusers come with a standard 1 year warranty. For any warranty claims, please contact us at customersupport@auraflow.com.au and provide proof of purchase details. We only honour warranty claims for items purchased through our official store and through our Amazon store. Products bought from other platforms or vendors are not eligible.
Yes, our diffusers are designed with safety features, such as our Auto shut-off function after 3hours, allowing you to leave them on overnight.
Currently, Auraflow products are available for shipping within Australia. While we're committed to expanding our reach, international shipping is not available at the moment. Stay tuned, as we're actively exploring options to make Auraflow accessible worldwide in the future.
Auraflow embraces a blend of contemporary and traditional elements, creating a minimalist and luxurious feel. Our design ethos incorporates warm and moody aesthetics, spa-like vibes, and a touch of 'wabi sabi' Japanese earthy styling. Experience our scents and aromas that will take you back to memory lane, or to your next escape.
Absolutely! Many of our customers use Auraflow diffusers in professional settings, including spas, yoga studios, and wellness centers, to create an inviting and calming ambiance. If you are interesting in bulk orders, please contact us at customersupport@auraflow.com.au for a customised offer.